After full and final settlement of an ex-employee, many a times there is recovery from him/her. Some times when the amount is negligible and we can let go of it. But sometimes the amount can not be ignored. In such cases employees go absconding, don't pick up your calls or reply to your mails. We only sit waiting for the mails/ cheques/ response and they never come. How to deal with such cases? Are there any agencies doing such a work for business recoveries? Kindly guide.
I am confused how can there be notice period recovery for absconding employees. In most of the organisation when employee is absconding then HR will follow due procedure and terminate the employee and issue voluntary absconding letter. In this case there will be no notice period recovery (organisation is terminating employee because employee lost lien over job) and HR will not give reliving letter.
Now if employee resigns from the jobs but do not serve notice period. Then at time of Full & final settlement HR will know (through procedure & system of getting clearance certificate from all the departments) that there is recovery and reliving letter will not be issued till all due are paid. If employee require (most of employee require) reliving letter and positive feedback while PE check then he will clear dues.
It is not advisable to use agents for recovery because it can create legal issues and same time organisation image is on stake. If organisation want to recover money from employee than it should follow legal procedure. I will suggest if you are having lots of resigned recovery cases then check your policy. Might be your notice period duration is not reasonable. (It is found that if for entry level notice period is high than chances of recovery are more because profile do not justify long notice period.)